Qualtrics vs Medallia: A Detailed Comparison



There are multiple customer experience platforms out there. Qualtrics and Medallia are the two of them.

Apart from creating surveys, analysis, and reporting, there is so much more to both of them.

But which one is the best?

Let’s dig further to help you choose between the best of the two options – Qualtrics or Medallia. 

Qualtrics – Features and Limitations

Do you want to know how your customers feel about your products/ services, or what your employees feel about your organization? 

Then, Qualtrics is your choice.

Qualtrics is a web-based CX platform that enables you to create and run customizable surveys. It helps you gather omnichannel feedback and gives you in-depth insights and reports using advanced analytical tools. Also, it helps identify the emotions, tone, and sentiment hidden in each response. 

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