SurveySensum

Every business wants to build a loyal customer base to run its business in the long run.  But, how do you build a loyal customer base? Is it all about the quality of your products and services alone? Or is there something else involved in creating loyal customers?  For instance, earlier we weighed customer loyalty only on the quality of products and services sold. But, it then became evident that  customer loyalty also resembles the effort your customers put in to acquire your products and services.  If your customers can’t find immediate solutions to their queries, connect to a customer support section to raise an issue, and get reliable customer assistance, they become disloyal. And, that means the more extra effort they need to put in to interact with your business, the more disloyal they become.  To resolve all these issues and help businesses measure and improve their Customer Effort Score (CES), several companies have developed CES tools like SurveySensum,...

  If you are reading this, you already know what JD power does.  It is a famous market research organization that offers ranking, reviews, and reports by analyzing consumer data on products and services across different industries. It is one of the oldest marketing research companies.  Though it is best known for its research in the automotive industry, JD power analyzes consumers from other industries as well. And you might also know how they gather insights? – but here’s a quick summary. How does JD Power gather consumer insights? JD Power survey results help manufacturers to understand what their customers think of the products that are already on the market, and what they need and expect. This enables them to design and sell their products as their consumers want.  Click to read more:   https://www.surveysensum.com/blog/jd-power-survey/

Online surveys, undoubtedly are the best means to gather customer feedback online in 2022. And for that, Google Forms is what comes to mind first! But why? Because it is simple and easy to use.  It is easy to configure and does not need any additional logins, payments, or access permissions, as anyone with a Gmail ID can use it.  Google Forms is one of the oldest and the simplest form builders in use, and it is free. Since it is a part of the Google Suite, you can play with the form builder to create several types of forms to capture information like contact details, customer feedback, interests, etc.  Click to read more:  https://www.surveysensum.com/blog/google-form-alternatives/

  Typeform is one of the many online survey tools that help users create interactive forms to collect customer data quickly. It is creative and is focused to help businesses create forms with less friction.  Yet, some of the Typeform users, after enjoying its customizable web forms, find it unreasonably expensive and not meeting their purposes. All they look forward to is a cost-effective form builder without complicated features or plan limitations.  So, let’s explore the reasons why many businesses are looking for a Typeform alternative. Also, compare and examine the best Typeform alternatives available in the market today.  Click to read more:  https://www.surveysensum.com/blog/typeform-alternatives/